freescout-helpdesk/freescout


FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

https://freescout.net

License: AGPL-3.0

Language: PHP

Keywords: customer-support, help-desk, helpdesk, helpscout, laravel, php, php7, shared-mailboxes, support, ticketing, zendesk


Free Self-Hosted Zendesk & Help Scout Alternative



PHP version Laravel version Build Status HitCount

FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework) – self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking yourself into a service you don't control. FreeScout has been developed from scratch and is not using any copyrighted Help Scout or Zendesk materials.

FreeScout

Table of Contents

Features

  • No limitations on the number of users, tickets, etc.
  • 100% Mobile-friendly.
  • Multilingual (English, French, Italian, Portuguese, Russian, Dutch).
  • Seamless email integration.
  • Web installer & updater.
  • Starred conversations.
  • Forwarding conversations.
  • Moving conversations between mailboxes.
  • Phone conversations.
  • Sending new conversations to multiple recipients at once.
  • Push notifications.
  • Following a conversation.
  • Auto reply.
  • Notes.
  • Pasting screenshots from the clipboard into the reply area.
  • Configuring notifications on a per user basis.
  • Open tracking.
  • Editing threads.
  • Search.

Need anything else? Suggest features here.

Demo

Live Demo

Mobile Apps

Android App

Modules

Available modules

Requirements

FreeScout is a pure PHP/MySQL application, so it can be easily deployed even on a shared hosting.

  • Nginx / Apache / IIS
  • PHP 7.0 - 7.3
  • MySQL 5.0+ / MariaDB 5.0+ / PostgreSQL

News & Updates

If you would like to be notified about new releases, news and updates you can subscribe here

Installation

Installation Guide

Images & one-click installs:

Contributing

Screenshots

Dashboard:

Dashboard

Conversation:

Conversation

Mailbox connection settings page:

Mailbox connection settings page

Notifications:

Notifications

Push notification:

Push notification

Web installer:

Web installer

Login page:

Login page

Project Statistics

Sourcerank 8
Repository Size 17.1 MB
Stars 900
Forks 155
Watchers 27
Open issues 99
Dependencies 1,243
Contributors 12
Tags 92
Created
Last updated
Last pushed

Top Contributors See all

FreeScout GUEST.it Dmitry Kosenkov Moritz Fromm santialsur Timo Stramann wevothere120 Andrew Feeney Denis Ryabov TWithers Greg Slepak The Gitter Badger

Packages Referencing this Repo

freescout-helpdesk/freescout
Free self-hosted helpdesk and shared mailbox (Zendesk / Help Scout alternative)
Latest release 1.6.8 - Updated - 900 stars

Recent Tags See all

1.6.8 November 26, 2020
1.6.7 November 07, 2020
1.6.6 October 31, 2020
1.6.5 October 28, 2020
1.6.4 October 27, 2020
1.6.3 October 26, 2020
1.6.2 October 06, 2020
1.6.1 October 02, 2020
1.6.0 September 22, 2020
1.5.15 September 16, 2020
1.5.14 September 11, 2020
1.5.13 September 09, 2020
1.5.12 August 24, 2020
1.5.11 July 26, 2020
1.5.10 July 23, 2020

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