codingforconvos

I created this NPM library to simplify the journey to success with pro-code conversation management. Dialogflow ES requires a pro-code solution to managing conversation runtime state effectively. The initial goal of this project is to make life easier for creating pro-code conversations in Google Dialogflow ES for use with Dialogflow phone gateway and Cisco Webex Contact Center.

sequenceDiagram
    participant User
    participant FacebookMessenger
    participant DialogflowES
    participant WebhookFulfillment
    User->>FacebookMessenger: Says: <br/>Hi there!
    FacebookMessenger->>DialogflowES: Detect Intent: <br/>Hi there!
    DialogflowES->>WebhookFulfillment: Fulfillment: <br/>Hi there!
    Note right of WebhookFulfillment: Update conversation state and<br/>navigate to the next turn!
    WebhookFulfillment-->>DialogflowES: Rsp: <br/>Hello, I'm Justin!
    DialogflowES-->>FacebookMessenger: Rsp: <br/>Hello, I'm Justin!
    FacebookMessenger-->>User: Rsp: <br/>Hello, I'm Justin!

Getting Started

Until I have time to adequately document this project, the best way to understand how to use this library is to review projects that implement it:

• https://github.com/jusranda/codingforconvos-helloworld-dfes (a basic "Hello world" example).
• https://github.com/jusranda/cctsa-wxccdemobot-fulfillment (a more advanced implementation with various skills, multi-factor-authentication, and more. this bot is what I used in my Cisco demonstrations on Webex Contact Center).
• https://github.com/jusranda/cctsa-wxccdemobot-commons (modular skills used by the cctas-wxccdemobot-fulfillment microservice).

Documentation

The latest javascript documentation can be found here.

NOTE: Unfortunately, I no longer work for Cisco Systems, and this repository will no longer be maintained - Justin Randall