flutter_freshchat

A copy of https://github.com/fayeed/flutter_freshchat I forked initially but our project needs to target lower versions of Android. This version has camera capture disabled which fits our needs.

To use the ios version of the plugin it is necessary to add a FCTheme_New.plist insdie the runner using Xcode. The example app uses the same theme as the official freshchat ios sdk. https://github.com/freshdesk/freshchat-ios/blob/master/FreshchatSDK/FCResources.bundle/Themes/FCTheme.plist

Our IOS implementation was done in objective c instead of swift.

A Flutter plugin for integrating Freshchat in your mobile app.

Usage

To use this plugin, add flutter_freshchat as a dependency in your pubspec.yaml file.

import 'package:flutter_freshchat/flutter_freshchat.dart';

Initialize the Freshchat app with appID and appKey which you could get from here: Where to find App ID and App Key

await FlutterFreshchat.init(appID: 'YOUR_APP_ID_HERE', appKey: 'YOUR_APP_KEY_HERE');

Update the user info by setting to values FirstName and email

await FlutterFreshchat.updateUserInfo(firstName: 'FIRST_NAME_HERE', email: 'EMAIL_HERE');

Identify the user user by usin email address or any way you uniquely identify the user. externalID is required and returns a restoreID you can save it and use to restore the chats

await FlutterFreshchat.identifyUser(externalID: 'USER_UNQIUE_ID', restoreID: 'USER_RESTORE_ID');

Show conversation opens a conversation screen and also list all the other conversation if a list obejct is supplied to it. You can also pass a title for teh chat screen.

await FlutterFreshchat.showConversations(tags: const [], title: 'CHAT_SCREEN_TITLE');

ShowFAQs opens a FAQ screen in a grid like format as default you can change the default setting by changing this paramters.
showFaqCategoriesAsGrid = true
showContactUsOnAppBar = true
showContactUsOnFaqScreens = false
showContactUsOnFaqNotHelpful = false

await FlutterFreshchat.showFAQs();

Gets the unseen message count from freshchat you can use this to show a counter.

int count = await FlutterFreshchat.getUnreadMsgCount();

Reset user data at logout or when deemed appropriate based on user action in the app.

await FlutterFreshchat.resetUser();

Example

Find the example wiring in the Flutter_Freshchat example application.

API details

See the flutter_freshchat.dart for more API details

Issues and feedback

Please file issues to send feedback or report a bug. Thank you!