Python TeamSupport Client

Python library for interfacing with the TeamSupport XML API, using demands.

Free software: MIT license

Features

• Client methods parse response content in order to return LXML Element objects
• Converting Python dictionaries into XML for POST and PUT calls
• Simple models for Tickets and Actions.

Usage

from teamsupport import Ticket, init

init(<org_id>, <auth_key>[, default_ticket_type=<>, default_ticket_status=<>])

# Get ticket with given ID/Number.
ticket = Ticket(<ticket_number_or_ticket_id>)

# Create new ticket.
ticket = Ticket.create(
    contact_email, contact_first_name, contact_last_name,
    ticket_name, ticket_text)

# Get Ticket description.
descr = ticket.get_description()

# Update ticket description.
ticket.set_decription('New description')

To run integration tests please set correct values in `teamsupport/config.py`
and run: `nosetests integration_tests`

Running Tests

Set correct data in teamsupport/config.py

nosetests