klippies and cola : Link your team's call logs, recordings and matters
klippies and cola (Made in South Africa).
Manage your clips and callers with the swiss army knife for your Debt Collection & tracing Call Center.
Features
- Easily allocate and visualise matters on Trello,
- Bulk download call recordings from your Switchtel VOIP/PBX account.
1. Install klippiesncola
Install klippiesncola and run it:
pip install klippiesncola
2. Set environment variables
export SWITCHTEL_USERNAME='changeme'
export SWITCHTEL_PASSWORD='changeme'
export SWITCHTEL_VPBXNAME='changeme'
export SWITCHTEL_VPBXID='changeme'
3. Import klippiesncola and test switchtel module
import klippiesncola
recordings = klippiesncola.switchtel.CallRecording() #loads Switchtel using configured env variables
todays_recordings = recordings.list('2020-08-25') #loads all calls from date.